This website is operated by V Green Media Pvt. Ltd. (henceforth, referred to as V Green), D.No. 3-6-530/2, Street No. 7, Himayathnagar, Hyderabad-500029, Telangana, India, GSTIN – 36AADCV9375P1ZC. Tribe Green is our corporate gifting brand. Using this site or placing an order means you accept these terms in full.

Orders

• You must be 18 or older. Ordering for a company confirms you are authorised to commit that company.
• An order is an offer to buy. It becomes a contract only when we accept it. We accept or decline orders at our discretion and are not obliged to give a reason. Anything paid on a declined order is returned in full.
• Every detail you enter is yours to verify. Recipient names, addresses, phone numbers, GSTIN and artwork are taken as given and acted on as given.
• Stock is not held against an enquiry, a quotation or an unpaid order.

Price and payment

• Prices are in Indian Rupees. GST applies at the prevailing rate and a tax invoice is issued on every order.
• Input credit requires a valid GSTIN entered before the invoice is raised. It cannot be added afterwards.
• Card and bank details are handled entirely by our payment gateway. We neither see nor store them.
• A listing carrying an obvious pricing or specification error does not bind us. We will cancel and refund in full.
• Goods remain the property of V Green until payment clears in full.

Products

• Images are indicative. Colour, grain, finish and packaging vary between production batches, and between screen and product.
• Mock-ups indicate logo placement. They are not a representation of print size, shade or finish.
• Third-party brand names on this site are to identify the product and the products, designs, intellectual property rights, etc. belong to their respective owners.

Bulk and customised orders

• Minimum order quantity for logo branding is MOQ stated on the Product page.
• Any quotation holds good for 7 days from the date mentioned in Quotation. After that, material, freight and taxes may subject to change and hence the price too. Stock is confirmed at the time of order confirmation.
• Bulk orders run on 50 percent advance with the balance cleared before dispatch. Credit terms exist only where agreed in writing, and invoices outside those terms carry interest at 2 percent per month.
• Production begins on your written approval of the artwork proof and not before. Spelling, logo version, colour, placement, quantity, packaging and delivery addresses are yours to check at that stage.
• Approval is final and binding. Anything carried in an approved proof is accepted by you. It is not a defect, not a claim and not returnable.
• Changes after approval are a new instruction. They are chargeable where possible and reset the delivery timeline.
• Delivered quantity may run up to 5 percent over or under the ordered quantity on printed and manufactured goods. Billing follows the delivered quantity. This is standard for the process and is not a shortfall.
• Variation in colour, print shade, engraving depth, stitching and finish between sample and bulk, and between batches, is inherent to manufacturing and is not a defect.
• The advance stops being refundable the moment material is procured or production starts, whichever comes first.
• Produced stock is held for phased dispatch for 15 days. Beyond that it is chargeable, and risk in the goods sits with you from the date the order is invoiced.
• Where a hamper component becomes unavailable mid-production, we substitute an item of equal or higher value after informing you.

Your artwork

• Sending us a logo or artwork confirms you own it or hold the right to use it, and authorises us to reproduce it on your order.
• Any third-party claim arising from artwork you supplied is yours to defend and yours to settle. You will keep us fully indemnified against it, costs included.
• We show completed work in our portfolio and marketing unless you instruct otherwise in writing before production.

Site content

Our copy, photography, layout, catalogue structure and the Tribe Green name and logo are ours. Copying, scraping or reusing them without written permission is not permitted and will be acted on. The site is not to be used unlawfully or accessed by automated means.

Liability

• We supply the goods described. How they are used, distributed or received afterwards is not our responsibility.
• Our total liability on any order is capped at the value of that order, in aggregate, however the claim is framed.
• We carry no liability for indirect or consequential loss, including lost profit, lost business, reputational loss or a missed event date.
• Delay or failure caused by couriers, transport disruption, strikes, weather, power or network failure, government restriction or supplier failure sits outside our control and outside our liability. We will inform you and offer a revised date or a refund.
• Nothing here displaces your rights under the Consumer Protection Act 2019.

General

We update these terms as required and the version published here applies from its date. Accepted orders follow the version in force when the order was placed. Indian law governs these terms and courts at Hyderabad have exclusive jurisdiction, which does not affect a consumer’s right to approach the commission where they reside.