Contact and Grievance Redressal
Business details
- Legal entity: V Green Media Pvt. Ltd.
- Brand: Tribe Green
- Registered address: No. 3-6-530/2, Street No. 7, Himayathnagar, Hyderabad-500029, Telangana, India.
- GSTIN: 36AADCV9375P1ZC
- Email: support@tribegreengifts.com
- Phone: 9063 09 9063
- Working hours: Monday to Saturday, 11 am to 6 pm
Raising a complaint
Email support@tribegreengifts.com or call 9063 09 9063 with your order ID. A ticket number follows by email and should be quoted in every follow-up. Order issues are closed within 7 working days.
Grievance Officer
- Ravi Kumar G, Founder, V Green Media, D.No. 3-6-530/2, Street No. 7, Himayathnagar, Hyderabad-500029, Telangana, India. Email support@tribegreengifts.com . Phone 9063 09 9063
Complaints are acknowledged within 48 hours and resolved within one month, as required under the Consumer Protection (E-Commerce) Rules 2020.
If you are not satisfied
You may contact the National Consumer Helpline on 1915, or the consumer commission having jurisdiction where you reside. Data protection complaints go to the Data Protection Board of India.
